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Employee Spotlight: Julia Goetzka

March 27, 2019

A graduate from Kendall College of Art & Design with a BFA in Interior Design, Julia has been with M&M for 7 years. With 20+ years of industry experience, Julia brings knowledge specific to an effective design process to each project opportunity.

She derives the most joy from seeing people engage in a newly designed space that substantially alters the experience of working, learning or healing in a positive way.

 

What is your position here at M&M Office Interiors?

In my primary role, I lead the sales team in the Madison office. I also focus on supporting the A+D community, serving as a liaison to our team and the services we can provide in partnership with them.

 

How did you get to where you are today?

Prior to moving to Wisconsin and joining M&M in 2012, I worked for three Grand Rapids, Michigan based A+D firms with a focus on corporate, healthcare and educational projects.

 

How does working at M&M challenge and encourage you to do your best work?

The work we do always presents a new opportunity to think creatively, stretch beyond a standard solution and grow in knowledge relative to what will benefit our customers and their organization. It is fast-paced and high energy, requiring a combination of big picture, strategic thinking and short-term, detailed decisions. That keeps the work interesting, but what makes it rewarding is the chance to collaborate with coworkers and clients to cultivate a successful project. My M&M colleagues and the individual contribution they each bring to our work process encourages me to want to do my best work as well.

 

What advice would you give to others looking to pursue a career in Sales?

Because I am an interior designer by trade, I approach the sales role through a different lens. What I’ve found helpful coming from this perspective is an innate tendency to listen to the customer, empathize with their goals and strive to understand their point of view. I would almost equate it to an embedding or immersion experience, in which one’s own goals become a mirror of the client’s aspirations. With this shift in focus, away from simply “closing the sale,” a client sees the salesperson as a true partner and a trusted relationship forms. To my way of thinking, this is a true differentiator for a career in sales – that and consistent follow-through!

 

What is something that most people do not know about you?

I love films and books about history and espionage, and enjoy imagining what it would be like to be an operative in a foreign country in a different era.

What is the best concert you’ve ever attended?

Chris Isaak at the State Theatre in Kalamazoo, circa 1998. He wore a mirrored suit for the encore and walked past me up the aisle singing!

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